Showing posts with label ATT you suck.. Show all posts
Showing posts with label ATT you suck.. Show all posts
By Ruth | 2:13 PM
Posted in: , , | 2 Comments

*updated* True Blood is back! and AT&T still sucks.

***Update***
Nick picked up the internet box from UPS and now, we're set. Hooray! Here is Tru:Blood, muddypebbles style. Not the same style box as in the show...but that will be fixed before the finale :P
***

True Blood is back, and since I am in love with the show/books, Nick and I had a watch party. Aside from putting up blood red streamers, our menu included Red Velvet Cake, Lafayette's Famous Burgers (which are amazing!!!! see recipe below), red salsa/chips, and of course bottles of Tru:Blood. (What can I say...you can't be a graphic designer, have a party and not be tempted to strip the labels from bottles and make your own case of blood.) And for those who were not brave enough for bottled blood (red wine) we had a variety of red sodas to choose from. We even got our shirts that go with the show...Nick in his red Fangtasia tshirt and I in my "I ❤ Bill Compton" top.
Pictures of the above will be on later as I STILL DO NOT HAVE INTERNET! ooh this is driving me so crazy. I'd be going less nuts if I didn't find out the reason the internet box never got delivered was because they forgot our apartment number on the address. So, now I get to go pick up the box myself from UPS, whom tried to deliver it last week.

Cheers!
Ruth

P.S. Quick side note here, if ever you get to call UPS or AT&T I find the quickest way to get through all the computer animated bull shit is to say or yell...depending on my mood...gibberish words and sounds. To which the computer will reply that they do not understand you, and to repeat yourself. To which again you say gibberish words/sounds/etc and they then connect you immediately to a human.

P.S.S. or is it P.P.S.? either way, here is the recipe complements of Loving True Blood in Dallas's Blog for Lafayette's Famous Burgers :)

Lafayette's Special Sauce

1/4 c vinegar
1/2 c water
1/2 t salt
a dash of cayenne
1 medium onion, chopped
2 T Worcestershire sauce
2 T brown sugar
1 T prepared mustard
1/2 t pepper
1/2 c ketchup
2 T margarine
l lemon, sliced extra thin (optional)

Saute the onion (and lemon, if you choose to use it) in the margarine. Then add all the other ingredients. Simmer about 20 minutes. Then place the broiled hamburgers (or leftover roast slices) in the skillet and steep them in the sauce over very low heat for a few minutes. Serve with extra sauce spooned on top when you're ready.

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By Ruth | 9:54 AM
Posted in: | 1 Comments

at&t....you give me angry eyes...

Yesterday, Nick and I stood in line to set up our internet for the apartment. I should have taken the first clue that the internet site was down for ordering and turned and ran...but, I didn't.

So, we finally get done there and they tell me internet will be ready on Friday.

This morning I get a phone call, from at&t (and aparently the only true english speaking at&t person) to tell me that the internet order will be ready on the 15th, ok, whatever. I hang up.

Then it hits me, it was supposed to be ready on the 12th! I know all you have to do is hit a switch to turn the stupid thing on...not like you are sending someone out there. So I decide to call the "help" desk. Worst idea ever.

First off you have to go through this elaborate talking to a computer man's voice as he asks you long questions...that have nothing to do with your order, and try to figure out what to say to hopefully get an operator. The whole time avoiding giving my cell number because, as soon as you do they go from being the internet helpers to "whats wrong with your cell phone" and if you have nothing wrong with your phone that the computer asks you about, then they hang up.

So I finally get to someone to talk about my internet, (some heavy, non-american accent) comes over the phone and tells me they need to transfer me to orders. Then after a few more transfers I get transfered to "James".

AT&T, I am not stupid. I know you have call center people make up names that sound american since you know Krishna...not very american, but seriously...changing names, doesn't change accents, or aparently their ability to understand mine. "James" asks me which state I got my plan in, to which I reply Oklahoma. After being bombarded with more computerized voice ads (which is what AT&T uses instead of hold music) I get a very cheery woman on the other end of the phone. She has an even heavier accent.

"Can I have your Berlin phone number please"
"Uh, my what?"
"Your Berlin phone number, what Berlin phone number is on this account?"
"Wait did you say...Berlin??? Like as in Europe?"
"Yes"
****speechless me****
****still speechless/confused/irate/now finding this funny me****
"Um, I'm trying to get to Ok-la-homa. I have no Berlin phone number"
****confused Berlin lady on other end of phone****
"Can you transfer me to some sort of help desk that I can talk to about my internet set up in Oklahoma?"
****she then tries to transfer me, to which I get to listen to more computerized ads, and then am abruptly hung up on.****

This senario and similar play out for over an hour until I finally get some help, help that took only about 1 minute of some persons time. Go figure the person who could help me WAS IN THE US!!!

AT&T if I could find a way to strangle your computerized voice I would, the longer it tells me about useless products that I do not want, the more irate I become. Your customer service is useless.

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